Frequently Asked Questions

Orders and Shipping

How soon will my order be shipped?

Most orders are shipped within one business day.

What is the delivery time?

Shipment is via USPS Priority with delivery time of typically 1 to 3 days, excluding Sundays.

Do you ship international?

Unfortunately we do not. 

Pet Behavior and the SprayAlert

Will this stop my pet from marking?

The SprayAlert has been used to reduce or stop territorial marking in some dogs. The best candidates are dogs marking habitually in the same place, in a handful of spots or less. In many case like this, the SprayAlert can be an effective training tool. The dog should be presented with positive options and subsequently rewarded when triggering the audio alarm. Aversive training methods are discouraged.

 

For cats probably not, as cats are less receptive to training methods. They are usually acting out of stress (if not medical or litter tray issues). See our Cats page for help. Stressed cats are more likely to mark elsewhere. The SprayAlert can help you track their spraying behavior and the effectiveness of other measures.